ITS Communication Services
Telephone and Television
Important information about the University Telephone System:
- using your phone,
- voicemail for faculty and staff,
- frequently asked questions,
- list of department telephone counselors.
Other telephone-related information:
IPTV service is available to students living in on-Grounds residence halls beginning Fall 2016.
Communication Services Staff
Staff is located in Carruthers Hall.
Communication Services staff is responsible for processing requests for both service changes and equipment installation/relocation/removal. This group also handles telephone service billing, Forced Authorization Codes (FACs) support, voicemail service, requests for in-bound 800 numbers, and preparation of the University of Virginia Telephone Directory.
The group's services are available to the entire University, Health Sciences Center departments, and the Regional Centers of the School of Continuing and Professional Studies (SCPS).
Send questions about Communication Services via email or call the main ITS Communication Services office at 434-924-4148.