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Telephone Services at UVa

Phone Services, Voicemail, Directory Services

ITS's Communication Services group provides voice communication and telephone services to all University and Health Sciences Center departments, students in residence halls, and the Regional Centers of the Division of Continuing Education.

Getting Phone Service at UVa
Making arrangements to get phone service in a department or dorm. Since Fall 2010 there has been no active telephone service in residence halls; students may request a phone but installation and service fees apply.
Using the Telephone System
Dialing instructions, telephone number formats, and help on handling annoying calls.
Voicemail
Voicemail is available for faculty, staff, and students using UVa landline telephones and allows you to record, send, and receive voice messages from any touch-tone phone (or equivalent) at any time.
Long-Distance Telephone Service
Information on long-distance service for faculty and staff, and student PINs.
UVa Phone Directory Services
The UVa phone directory is available both in print and online; self-update is available for some information.
Special Phone Services
Conference calling, TTY, ACD, and paging.
Cellular Phone Service
Telephone Services Billing
General billing information, and rates for different phones and long distance.
Managing Telephone Services in a Department
Several reports are available by PTAO number; list of telephone counselors.
Telephone Service Problems
Who to contact for problems and response time info.

  Page Updated: Thursday 2013-02-07 15:21:35 EST

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2013-02-07; © 2014 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.