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Getting Ready for the End of the Oracle/Mercury VPN Service

Over the past several months, ITS SecNet has been working toward retiring the deprecated Oracle/Mercury VPN service in July 2013. The already existing and widely used JointVPN service provides all the functionality of the old VPN service and more, so you should begin using the JointVPN as soon as possible.

To make sure you are ready, we are providing this comprehensive guide for moving to the JointVPN.
If you already have a UVa Identity Token, see instructions for existing Token users.

If a UVa Identity Token is new to you, or if you do not have a UVa Identity Token

  1. Look up the Token’s initial password:
    Pick up the initial password for your Token. You will need to change this initial password during the software installation process in the next step if you have not already done so.
  2. Prepare your computer for using the Token:
    Follow the instructions for your operating system CAREFULLY. Your LSP can also help you with software installation or you may contact the UVa Help Desk (434-924-4357) for additional assistance, if needed. You must be an administrator of your local machine for this step. If you are not an administrator on your local computer, ask your administrator to install the software.
  3. Check to see that your token works and that you remember the Token’s password:
    Do the test. Check the Token problems website for help if you cannot remember the password you set in the step above.
  4. Make sure you have the latest Joint VPN Client installed and working:
    Visit the VPN install website and follow the prompts to install the JointVPN client (or to use it, if already installed). This is a replacement for the older IPSEC VPN Client, which may be removed if you wish.
  5. Begin using the JointVPN with your UVa Identity Token as soon as possible:
    Insert your Token into a USB port on your computer, wait 10-15 seconds, and then start the JointVPN service. You will be prompted for the password on your Token each time you log into the JointVPN. Then, stop using the old password-based Oracle/Mercury VPN. We will start emailing persons who are still using the old VPN in May to remind them to stop using the service before it is decommissioned in July 2013.

If you already have a UVa Identity Token

  1. Check to see if your computer is ready for the Token:
    If you do not have a working Token, or are not sure, visit the Token install website for guidance.
  2. Check to see that your Token works and that you remember the Token’s password:
    Do the test. Check the Token problems website for help if you cannot remember the password you set in the step above.
  3. Make sure you have the latest Joint VPN Client installed and working:
    Visit the VPN install website and follow the prompts to install the JointVPN client (or to use it, if already installed). This is a replacement for the older IPSEC VPN Client, which may be removed if you wish.
  4. Begin using the JointVPN with your UVa Identity Token as soon as possible:
    Insert your Token into a USB port on your computer, wait 10-15 seconds, and then start the JointVPN service. You will be prompted for the password on your token each time you log into the JointVPN. Then, stop using the old password-based Oracle/Mercury VPN. We will start emailing people who are still using the old VPN in May to remind them to stop using the service before it is decommissioned in July 2013.

  Page Updated: Friday 2013-05-24 14:45:13 EDT