ITS Service Changes
How Ongoing/Upcoming Upgrades May Affect You
Below is more detail about ongoing and upcoming changes to ITS services that are likely to impact you:
- Software Removal from ITS UNIX/Linux Mounted File Systems
- UVa Telephone Directory Is Going Green
- Box Support Retired for Mac Lion Operating System
- Statement on New Mac OS Yosemite at UVa
- Mobile-Friendly Version of NetBadge Released
- More Robust WiFi Coming to UVa
- New VOIP Telephone System for UVa Faculty & Staff
- The Storage Refresh Project: Major Planned Downtime on 11/25/14
Software Removal from ITS UNIX/Linux Mounted File Systems (Dec. 17, 2014)
Affects Applications in /common & /apps Directories
- Purpose: ITS will remove software applications (like MATLAB,
IDL, SAS, and SPSS) from the ITS file systems which can be mounted on UNIX and
Linux systems on Dec. 17, 2014. These applications reside in the /common and /apps directories and
will be deleted; symbolic links to applications currently in the /uva/bin directory will
also be removed.
UNIX/Linux utilities and other packages, including whois, hdquota, and perl, will be kept on these file systems.
- Impact: Most of the software being removed is available from UVACSE (University of Virginia Advanced Computing Services & Engagement) or the University Library’s Research Data Services. TeX and LaTeX are available from TeX Live. A number of titles are also available from the UVa Software Gateway.
UVa Telephone Directory Is Going Green! (Nov. 2014)
We’re Phasing Out Paper Phonebooks
- Purpose: A significant number of the paper copies of the UVa Telephone Directory actually end up in recycling right after delivery, so this year we’ve made some changes. We’re transitioning away from print to online information, which conserves resources.
- Impact: For 2014–2015, a limited number of paper copies will be available for special needs. There will be no printed 2015–2016 directory.
- The University’s 2014–2015 telephone directory is posted on the Web as a PDF in an exact representation of the printed directory. It is searchable and printable.
- As always, you may also use UVa PeopleSearch to look up members of the University community.
Box Support Retired for Mac OS X 10.7 Lion (Nov. 1, 2014)
Box Also Retiring Support for Sync 3 on All Computers as of June 30, 2015
- Purpose: Box retired support for its Sync 4 software on Mac Lion (OS X 10.7) computers on November 1, 2014. It is also retiring support for its older Sync 3 desktop synchronization program on all operating systems as of June 30, 2015.
If you connect to your UVa Box account on an older Mac computer (OS X 10.7 Lion or older), see the FAQ, “I have an older Mac computer. Can I still use Box Sync?” to find out your options.
- On any other operating system, if you still have Box Sync version 3, follow the pop-up reminders to upgrade to Sync 4.
Statement on New Mac Operating System Yosemite at UVa (Oct. 17, 2014)
- Purpose: Apple has released a new operating system, OS X 10.10 “Yosemite.” This new operating system is currently undergoing testing by UVa ITS.
- Impact: We recommend not installing Yosemite on UVa machines until the services you need are listed as “Supported” on the Yosemite Status & Availability of Software & Support page.
Mobile-Friendly Version of NetBadge Released (Sept. 2014)
New Responsive NetBadge Screen Improves Experience on Smartphones & Other Devices
- Purpose: This upgrade makes UVa’s NetBadge authentication service render on smaller tablet and smartphone screens in a more responsive, user-friendly format.
- Impact: NetBadge now automatically scales to make logging into many UVa services easier, without the need to “pinch and zoom,” as before. If you have a device that lacks a personal digital certificate (such as an Android phone or tablet), log into NetBadge with your computing ID & password instead of using the NetBadge digital certificate login option.
More Robust WiFi Coming to UVa Grounds (2014-2015)
The University’s Wireless Infrastructure Is Being Upgraded
- Purpose: The University’s aging WiFi infrastructure is being updated in both residence halls and academic buildings to support wireless (rather than wired) as the primary means of connectivity.
- Impact: The WiFi Infrastructure Upgrade Project will provide substantial increases in coverage and speed: you can expect WiFi about 10 times faster than currently available once buildings are upgraded. See also the Cavalier Daily article, “Residence areas get new Wi-Fi”.
New Telephone System for UVa Faculty & Staff (Jan. 2014-Dec. 2015)
Replacement System Features Robust Voice over Internet Protocol (VoIP)
- Purpose: The existing voice communication infrastructure, originally installed in 1996, is outdated and expensive to maintain. It also lacks the capabilities of the current generation voice technology systems that UVa needs to handle our advanced communication requirements. The University (both academic and medical center sides) will replace the old communication infrastructure with a modern standards-based system using proven technology while providing enhanced functionality for us all.
- 26,000 lines will be migrated over 16 months
- 20,000 telephones will be replaced
- 6,000 analog lines will be migrated (Fax, Emergency, Elevator)
The Storage Refresh Project (Fall 2013-Spring 2015)
New Consolidated Enterprise Storage System to Replace Existing Multiple & Outdated Storage Options
The Storage Refresh Project’s goal is to provide a new storage infrastructure that will offer
the University community the flexibility to select a storage option customized for
specific data needs, depending upon factors such as:
- space and disk speeds,
- storage connection type,
- integration with other network infrastructures, plus
- content mirroring and other security requirements.
Data stored on the current storage systems must be migrated to the new architecture,
so planned downtimes are required. Project updates are posted there as well on a monthly basis.
The designated service owners or primary contact/business owners for impacted systems have been
and continue to be contacted.
- Major planned downtime on Tuesday, November 25, 2014: Many UVa websites,
enterprise leased shares, and the Home Directory Service were
migrated overnight the Tuesday before Thanksgiving.
- After migration, off-Grounds access to Home Directory requires the VPN for greater security.
- Major planned downtime on Tuesday, November 25, 2014: Many UVa websites, enterprise leased shares, and the Home Directory Service were migrated overnight the Tuesday before Thanksgiving.