ITS Services Catalog
Service Detail Listing
The Cisco Telepresence System enables premium quality video and audio conferencing through the service locations at Clemons Library and Clark Hall.
Common Good service included in school/major unit direct allocation.
How to get this service
Estimated delivery time after service request
Reservations to use either the Clemons or Clark Hall set up: 3 business days; Service: best effort • Target for achieving delivery timeframe: 90%
No Help Desk support • Referrals:
Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
1 business day
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%
Standard Maintenance Window
As required when the system is not scheduled for use.
Category of Service
Learning and Research
Telephony and Video Services
Feedback about this service