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ITS Services Catalog

Service Detail Listing


Service name(s)
Conferencing - Audio and Data - VITA

Service overview
ITS supports audio and Web conferencing activities which use Virginia Information Technologies Agency (VITA) accounts and services.

Available to
  • Faculty
  • Staff
  • Requirements for service
    VITA account

    Related options
    Web conferencing is optional.

    Fee
    4.7 cents per minute, per participant. Additional information on VITA's website.

    How to get this service

    Estimated delivery time after service request
    5 business days • Target for achieving delivery timeframe: 90%

    Support
    Help Desk: 24 x 7 x 365. Note: VITA Help Desk - 866-637-8482 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    Next business day

    Service Availability
    Full-time (24 x 7 x 365) • Availability percentage target: 99.99%

    Category of Service
    Phone

    Service Owner
    Telephony and Video Services

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT