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ITS Services Catalog

Service Detail Listing


Service name(s)
Email Alias and Forwarding - Address Management System (AMS)

Service overview
ITS allows for the self-service management of email aliases and available accounts. The Address Management System (AMS):
  • Is used to establish email aliases and control where email addressed to those aliases is delivered.
  • Allows students to obtain 2 aliases in the @email.virginia.edu domain, in addition to their computing_id@virginia.edu primary alias.
  • Allows faculty to obtain up to 7 aliases in the @virginia.edu domain, plus 2 aliases in the @email.virginia.edu domain.
  • Permits all users to configure up to 5 "deliverable addresses" where aliases can be directed.
  • Documentation is available online.

Available to
  • Faculty
  • Staff
  • Students
  • Fee
    Common Good service included in school/major unit direct allocation.

    How to get this service
    Access is user-initiated through the Web interface.

    Estimated delivery time after service request
    Automatic, available within 15 minutes. • Target for achieving delivery timeframe: 99.5%

    Service home page

    Support
    Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Service Availability
    Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

    Category of Service
    Accounts, Communicating

    Service Owner
    Virtualization and Microsoft Services (VAMS)

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT