ITS Services Catalog
Service Detail Listing
MyGroups allows UVA faculty, staff, and students to set up email lists and to manage access to online applications and services at UVA by creating groups of authorized users. You can use MyGroups to manage groups for email lists, website access, and file permissions.
Requirements for service
Must be member of UVA community
Common Good service included in school/major unit direct allocation.
How to get this service
Estimated delivery time after service request
Automatic, available within 15 minutes. • Target for achieving delivery timeframe: 99.5%
Service home page
Full-time (24 x 7 x 365), 434-924-4357 • Referrals:
Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within specified support operating hours listed above.
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%
Category of Service
Virtualization and Microsoft Services (VAMS)
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