ITS Services Catalog
Service Detail Listing
ITSWeb is the Web presence for Information Technology Services (ITS), providing online help, information, and resources.
Common Good service included in school/major unit direct allocation.
Service home page
Full-time (24 x 7 x 365), 434-924-4357 • Referrals:
Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within specified support operating hours listed above.
Full-time (24 x 7 x 365) • Availability percentage target: 99%
Category of Service
Customer Communications and Outreach
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