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ITS Services Catalog

Service Detail Listing

Service name(s)
Mailing List (Sympa)

Service overview
This service offers mailing lists with an address to anyone in the UVa community. It leverages the UVa Enterprise infrastructure by integrating single sign-on (NetBadge).
  • Used to establish and manage mailing lists for sending email to multiple people via one email address
  • Can include external to UVa recipients
  • Provides large selection of configuration options appropriate for many different kinds of lists

Available to
  • Faculty
  • Staff
  • Students
  • Affiliates

Common Good service included in school/major unit direct allocation.

How to get this service

Estimated delivery time after service request
Automatic, available within 15 minutes • Target for achieving delivery timeframe: 99.5%

Service home page

Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within specified support operating hours listed above.

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service

Service Owner
Virtualization and Microsoft Services (VAMS)

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT