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ITS Services Catalog

Service Detail Listing


Service name(s)
Mailing List (Sympa)

Service overview
This service offers mailing lists with an @virginia.edu address to anyone in the UVa community. It leverages the UVa Enterprise infrastructure by integrating single sign-on (NetBadge).
  • Used to establish and manage mailing lists for sending email to multiple people via one email address
  • Can include external to UVa recipients
  • Provides large selection of configuration options appropriate for many different kinds of lists

Available to
  • Faculty
  • Staff
  • Students
  • Affiliates

Fee
Common Good service included in school/major unit direct allocation.

How to get this service

Estimated delivery time after service request
Automatic, available within 15 minutes • Target for achieving delivery timeframe: 99.5%

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within specified support operating hours listed above.

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service
Communicating

Service Owner
Virtualization and Microsoft Services (VAMS)

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT