ITS Services Catalog
Service Detail Listing
Tape Library Infrastructure
This service facilitates the management of shared Linear Tape-Open (LTO) libraries used for Enterprise Resource Planning (ERP), Virtualization and Microsoft Services (VAMS), UNIX filesystem backups, and the Hierarchical Storage Management (HSM) filesystem.
- Information Technology Services (ITS)
- University Library Information Technology
Requirements for service
Common Good service included in school/major unit direct allocation.
Full-time (24 x 7 x 365), 434-924-4357 • Referrals:
Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above
Full-time (24 x 7 x 365) • Availability percentage target: 99.50%
Category of Service
Systems and Storage Services
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