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ITS Services Catalog

Service Detail Listing


Service name(s)
Collab (UVaCollab)

Service overview
UVaCollab is the University of Virginia's centrally supported online course management, collaboration and learning (CLE) system. It supports and facilitates coursework as well as collaboration among project teams, research groups, committees, etc. UVaCollab is based upon the open-source, community-developed software, Sakai.

Available to
  • Faculty
  • Staff
  • Students
  • External guests of UVA
  • Affiliates

Requirements for service
  • NetBadge access/credentials for faculty, staff, and students (UVA Login)
  • User ID and password for non-UVA guests; sent when added to a UVaCollab site (Other Login)
  • Access to the UVaCollab site

Related options
UVaCollab supports integration to many tools, including: Blackboard Collaborate , Course Evaluations, i>Clicker, iRubric, iTunes U, Kaltura Media Gallery, NowComment, Wiki (Confluence)and WordPress. For a complete list of integrations with external tools and links to their documentation that you can check for new integrations as they become available, see the Help for UVA-Specific Features on the UVaCollab FAQ.

Fee
Common Good service included in school/major unit direct allocation.

How to get this service

Estimated delivery time after service request
Immediate once NetBadge or UVaCollab account access is established • Target for achieving delivery timeframe: 99%

Service home page

Support
Help Desk: Primary: Email to collab-support@virginia.edu. Support coverage is available during standard business hours (8:00 AM - 5:00 PM, Monday - Friday), with some coverage during extended business hours.

Support Response Targets
2-hour response time from receipt of email to collab-support@virginia.edu and within specified support operating hours

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99% - less than 8 hours/year of planned scheduled maintenance

Category of Service
Accounts, Learning and Research

Service Owner
UVaCollab Support

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT