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ITS Services Catalog

Service Detail Listing


Service name(s)
UNIX Web Infrastructure

Service overview
These UNIX/Linux Web virtual hosting services are based on an Apache Web service supporting http and https access with 250 megabytes of storage.

Available to
  • Faculty
  • Staff
  • Students
  • Affiliates

Requirements for service
Specify the desired URL/Virtual Host Name.

Related options
Site storage above the minimal allocation is available for lease.

Fee
No charge for basic service. Storage above the minimal allocation is leased at enterprise leased storage rates.

How to get this service

Estimated delivery time after service request
Standard basic request: 1 Business Day. Complex, non-standard request: varies depending on the complexity of the request. • Target for achieving delivery timeframe: 99.9%–contingent on the nature of the request.

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service
Hosting

Service Owner
Enterprise Storage and Computing Platforms

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT