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ITS Services Catalog

Service Detail Listing


Service name(s)
People Search (UVA People Search)

Service overview
There are 2 ways to search for people at UVA. Use UVA Internal People Search (NetBadge login required) to find students, faculty, and staff. If you cannot log in through NetBadge, use the UVA Public People Search to find faculty and staff.

Available to
  • UVA Faculty
  • UVA Staff
  • UVA Students
  • General Public (limited access)

Fee
Common Good service included in school/major unit direct allocation.

How to get this service


Estimated delivery time after service request
Changes to information are done via a webpage and are available within 15 minutes. • Target for achieving delivery timeframe: 99.5%

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Extended Service Hours (7 AM to 10 PM Mon–Sun)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Extended Service Hours (7 AM to 10 PM Mon–Fri) • Availability percentage target: 99.5%

Category of Service
Phone, Accounts, Communicating

Service Owner
Virtualization and Microsoft Services (VAMS)

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT