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ITS Services Catalog

Service Detail Listing


Service name(s)
Storage - Enterprise Storage

Service overview
Enterprise storage accessible from a PC, Mac, or UNIX/Linux computer. Enterprise storage is high performance storage with additional disaster recovery capacity.

Available to
  • Faculty
  • Staff
  • Students
  • Affiliates

Requirements for service

Related options
Additional storage available for lease by individual or group.

Fee
See rates listed at the ITS Hosting website.

How to get this service
Follow instructions on the ITS Hosting Storage Options website. Request using the Services Request Catalog.

Estimated delivery time after service request
One business day for lease requests • Target for achieving delivery timeframe: 99.9%

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service
Hosting

Service Owner
Systems and Storage Services

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT