Google+
ITS and UVa logos for printed output

ITS Services Catalog

Service Detail Listing


Service name(s)
MySQL Database Service

Service overview
Self-service MySQL account and database management. Includes user or group database account ID and database service, with a web-based management interface (phpMyAdmin).

Available to
  • Faculty
  • Staff
  • Requirements for service
    MySQL client software

    Related options
    Additional storage above default quota available for lease.

    Fee
    No charge for basic service. Additional storage charged at enterprise leased storage rates.

    How to get this service

    Estimated delivery time after service request
    immediate

    Service home page

    Support
    Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    2-hour response time from when a complete ticket is submitted to the Help Desk and within specified support operating hours listed above.

    Service Availability
    Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

    Category of Service
    Accounts, Hosting

    Service Owner
    Systems and Storage Services

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT